FAQ
What materials are used in Ahsiam jewellery?
Ahsiam offers handcrafted silver jewellery, including 925 sterling silver and oxidised silver pieces. Each product listing mentions the material details wherever applicable.
Is Ahsiam jewellery handmade?
Yes, our jewellery features handpicked and handmade pieces, created with attention to detail and individual character.
How can I place an order?
You can browse our collections, select your preferred piece, add it to your cart, and complete your order through our website.
Do you offer customised jewellery?
Yes, we offer customised jewellery for selected designs. Please contact us to discuss your requirements and available options.
How should I care for my silver jewellery?
Keep your jewellery away from moisture, perfumes, chemicals and prolonged exposure to water. Store it in a dry, airtight place when not in use.
Do you offer returns or exchanges?
Yes, returns and exchanges are available as per our Return & Exchange Policy. Please check the policy page for eligibility and conditions.
How long does shipping take?
Delivery timelines may vary depending on your location and the product. Please refer to our Shipping Policy for detailed information.
How can I contact Ahsiam?
You can reach us at +91 75671 01155 or email us at ahsiambydulari@gmail.com. Support is available Monday to Friday, 10:00 AM–6:30 PM.
Can I track my order?
Yes, once your order is dispatched, tracking details will be shared with you so you can follow your shipment.
Are all products available in stock?
Availability varies by design. Some handcrafted or customised pieces may have limited availability or require additional processing time.
Get in touch
Have questions about your order, or a general enquiry?